Thank you for choosing to be a seller on the Cuttings and Clones Marketplace. This Seller Policy outlines the terms and conditions for sellers participating in our marketplace. By registering as a seller and listing products on our platform, you agree to comply with the following policies:
1. Seller Registration:
a. Eligibility:
To become a seller on Cuttings and Clones, you must be at least 18 years old and have the legal capacity to enter into a contract.
b. Account Information:
You are responsible for providing accurate and complete information during the registration process. You must maintain the confidentiality of your account credentials.
2. Product Listings:
a. Accurate Representation:
Ensure that all product listings are accurate, complete, and represent the actual products you are offering for sale. Misleading information or images are not permitted.
b. Prohibited Items:
Sellers are prohibited from listing items that violate any laws, regulations, or intellectual property rights. This includes, but is not limited to, counterfeit items, illegal substances, and items that infringe on trademarks or copyrights.
3. Order Fulfillment:
a. Timely Shipping:
Sellers must ship orders promptly and within the specified timeframe indicated on the product listing. Clear communication with buyers regarding shipping and delivery is encouraged.
b. Order Cancellation:
Sellers are expected to fulfill all confirmed orders. If cancellation is necessary, it should be done promptly and in accordance with Cuttings and Clones policies.
4. Customer Service:
a. Communication:
Respond to customer inquiries and messages in a timely and professional manner. Provide accurate information regarding products, shipping, and any other relevant details.
b. Issue Resolution:
Resolve customer issues, disputes, or inquiries promptly and fairly. If assistance is needed from Cuttings and Clones, cooperate with our support team to resolve matters efficiently.
5. Pricing and Payments:
a. Pricing Accuracy:
Prices listed on Cuttings and Clones must be accurate and transparent. Any additional fees or charges must be clearly communicated to the buyer.
b. Payment Processing:
Sellers will receive payments for completed orders in accordance with the payment processing terms outlined by Cuttings and Clones.
6. Compliance with Laws:
a. Legal Compliance:
Sellers must comply with all applicable laws and regulations. This includes tax obligations, import/export regulations, and compliance with consumer protection laws.
7. Termination of Seller Account:
a. Violation of Policies:
Cuttings and Clones reserves the right to suspend or terminate a seller account for violations of this policy or any fraudulent or unethical behavior.
8. Changes to Seller Policy:
Cuttings and Clones may update this Seller Policy at any time. Sellers will be notified of any significant changes, and continued use of the platform constitutes acceptance of the updated policies.
By becoming a seller on the Cuttings and Clones Marketplace, you acknowledge that you have read, understood, and agree to comply with this Seller Policy.
